Our Shipping Policy
Last updated: 27/02/2024
1. Shipping Information
We at OYAA SHOP Online Shopping are committed to providing a seamless shopping experience, including reliable and efficient shipping services. Please read our Shipping Policy to understand how we handle the shipping of your orders.
2. Processing Time
Orders are typically processed within 3 business days after the payment is successfully received. However, please note that processing times may vary during peak seasons or promotions.
3. Shipping Rates
Shipping rates are calculated based on the weight of the items, the shipping destination, and the selected shipping method. The applicable shipping charges will be displayed during the checkout process before you finalize your order.
4. Shipping Methods
We offer various shipping methods to accommodate your preferences. The available options will be presented during the checkout process. Please note that the estimated delivery times are indicative and may be subject to changes due to unforeseen circumstances.
5. Shipping Destinations
We are delighted to offer international shipping to the following regions:
- Gulf Arab Countries
- Europe
- North America
- Australia
- New Zealand
If your location is not included in our shipping destinations, please contact our sales team at Sales@oyaashop.com for assistance.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to track your order in real-time. If you have any questions or concerns about the tracking of your order, please contact our sales team at sales@oyaashop.com.
7. Customs and Import Duties
Please be aware that international orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are beyond our control and are the responsibility of the customer. We recommend checking with your local customs office for more information.
8. Delays and Issues
While we strive to ensure timely deliveries, unforeseen circumstances such as weather conditions, customs processing, or other logistics issues may cause delays. We appreciate your understanding in such situations and assure you that we will work diligently to resolve any issues promptly.
9. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please reach out to our sales team at sales@oyaashop.com. We are here to assist you and provide the best possible shopping experience.